Runner with gradual knee pain
History, training load and movement testing help identify modifiable factors. The plan may include load adjustment, strengthening and a graded return to running.
→Goal: confident return to chosen running distance
Online physiotherapy · UK-wide
Move with confidence.
Move with confidence.
Recover with clarity.
Expert one-to-one physiotherapy by video, from wherever you feel most comfortable. Understand what is limiting you, get a plan built around your life, and know exactly what to do next.
Online care is offered only when clinically suitable. We will tell you plainly when face-to-face or urgent care is the better option.
1:1Dedicated 45-minute video consultations
✓Same-week appointments, evenings available
£No payment until confirmed
Next available
Live◎
Book in under a minuteLive diary, instant email receipt
⌂
From your own homeNo travel, no waiting room
✎
A written plan every timeExercises and next steps after each session
☑
HCPC-registered clinicianVerify on the public register before you book
Where does it hurt?
Start with the problem, not the jargon.
Choose the area that is getting in your way. Each guide explains common patterns, what an online assessment can cover, and when you should seek other care.
Back pain & sciatica
Lower back pain, stiffness, referred leg symptoms and getting back to everyday movement.
Neck pain
Neck stiffness, desk-related symptoms, headaches and upper-back tension.
Shoulder pain
Rotator cuff symptoms, frozen shoulder patterns and painful reaching or lifting.
Knee pain
Running pain, tendon problems, joint pain and a confident return to sport.
Sports injuries
Structured rehabilitation for training, gym, running and field-sport injuries.
Post-operative rehab
Progressive rehabilitation after surgery, coordinated with your surgeon's advice.
How online physio works
See exactly what can be assessed through video and who remote care suits.
How it works
Clinical thinking, without the waiting room.
A simple online pathway designed to reduce uncertainty and make your next step clear.
01
Book online
Pick a live slot that fits around work, family and training. You get an instant email receipt.
Under 1 minute02
We confirm
Your physiotherapist checks the booking and sends the secure video link and a short preparation guide.
Usually same day03
Assess & plan
Talk through your symptoms, history and goals, run relevant movement tests on camera, and agree a plan.
45-minute video call04
Progress
Follow your written plan, review your response and adjust exercises as you build back to what matters.
Follow-ups as neededProgressive rehab
Movement you can actually repeat at home.
Designed for real life
Explore online physiotherapy →
Your treatment should fit your day.
Online physiotherapy works best when advice is specific, measurable and practical. Every appointment is built around understanding your symptoms, observing relevant movement and helping you carry out a plan between sessions.
✓One-to-one video assessment with a chartered physiotherapist
✓Personalised exercise progression, written down for you
✓Clear safety-netting and escalation advice
✓Follow-up based on how you respond, not a fixed package
Your physiotherapistMSc Physiotherapy · HCPC registered
Meet your physiotherapist
One clinician. Your whole journey.
Lily Physiotherapy is a single-clinician practice, which means the person who assesses you is the person who plans your rehabilitation, answers your questions and sees you at every follow-up. No hand-offs, no repeating your story.
HCPC registrationHealth & Care Professions CouncilAdd verified number
CSP memberChartered Society of PhysiotherapyAdd verified status
— years' experienceMSK, sports and post-operative rehabAdd real figure
Fully insuredProfessional & public liabilityAdd insurer
Credibility you can check
Trust should be earned.
Every claim on this page should be traceable: registration numbers, experience, insurers and reviews. Placeholders stay visible until the real, verified figure is in place.
HCPCRegistration number shown here
CSPMembership status shown here
— yrsVerified clinical experience
— ★Genuine review score and count
Patient words
“Your verified patient review will live here, with consent and a traceable source.”
★★★★★
Do not publish invented testimonials. Replace this with a real, consented review.Patient journeys
Show the thinking behind recovery.
Illustrative scenarios, not real Lily patients. Replace them with consented, anonymised case studies when available.
Desk worker with neck pain
An online consultation explores symptom behaviour, work setup, movement tolerance and exercise options, with escalation if features need face-to-face assessment.
→Goal: work comfortably and rebuild movement confidence
Post-operative rehabilitation
Where remote care is suitable, progression follows the surgeon's protocol, function, strength and symptoms, with clear communication if concerns arise.
→Goal: safe, staged return to everyday function
Why online?
Your home can be a useful assessment space.
You can show the exact chair, stairs, desk, gym movement or daily task that causes difficulty. Your physio can then make advice more relevant to the environment where you will actually use it.
At-home movement
Care designed around your environment.
Simple pricing
No surprise fees at the last click.
Price and duration are shown before you commit. Payment is only taken once your physiotherapist has confirmed the appointment.
Most patients start here
Initial assessment
Online physiotherapy assessment
£65 / 45 min
Full history, movement assessment on camera, diagnosis explained in plain language and your first written plan.
- One-to-one video consultation
- Personalised exercise programme
- Written summary and next steps
- Clear advice if other care is needed
Follow-up
Progress review
£45 / 30 min
Review change, progress your exercises and update the plan. Book only as many as you need.
- Reassessment of key movements
- Exercise progression
- Updated written plan
Questions
Good healthcare should make things clear.
Many musculoskeletal presentations can be assessed and managed remotely using a detailed history, observation, movement testing, education and exercise. It is not suitable for every problem. Your physiotherapist will explain limitations and recommend face-to-face or other medical care when needed.
You will discuss your symptoms, health history, goals and relevant activities. The physiotherapist may guide you through safe movement tests on camera. You will then discuss findings, options and a plan, which is emailed to you afterwards.
Usually a phone, tablet or computer with video, enough room to show relevant movement, and ordinary household space. If exercise equipment is useful, your physio can adapt around what you have.
Choose a live slot, enter your details and you receive an email receipt straight away with a reference number. Your physiotherapist then confirms the appointment (usually the same day) and emails the secure video link and a calendar invitation. You can cancel from the link in your email.
New severe symptoms, significant trauma, rapidly worsening weakness, new bladder or bowel disturbance, numbness around the saddle area, chest pain, severe shortness of breath or other concerning systemic symptoms may need urgent medical assessment. Call 999 for an emergency or use NHS 111 when appropriate.
Ready when you are
Start moving forward.
Book a one-to-one online assessment. If remote physiotherapy is not clinically appropriate, you will be told clearly and directed towards a safer next step.